Credit card or prepaid card -- Trouble using your card -- Complaint #7364796
Complaint Overview
Complaint ID: 7364796
Company: Blackhawk Network Holdings INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Texas
ZIP Code: 77079
Date Received: 2023-08-07T12:00:00-05:00
Date Sent to Company: 2023-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX PHONE XXXX I XXXX XXXX XXXX : XXXX had cancelled transaction of amount {$28.00} Date : XX/XX/2023. My Pre Paid Center will not release amount. It is now XX/XX/2023. You cant talk to any employee at this card company. Please help. Thank you.
Frequently Asked Questions
What is Complaint #7364796 about?
Complaint #7364796 was filed against Blackhawk Network Holdings INC. regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2023-08-07T12:00:00-05:00.
How did Blackhawk Network Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Blackhawk Network Holdings INC.?
Yes, visit the Blackhawk Network Holdings INC. company profile at readthecomplaint.com/company/blackhawk-network-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.