Money transfer, virtual currency, or money service -- Unexpected or other fees -- Complaint #7355970
Complaint Overview
Complaint ID: 7355970
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Money order
Issue: Unexpected or other fees
State: South Carolina
ZIP Code: 290XX
Date Received: 2023-08-05T12:00:00-05:00
Date Sent to Company: 2023-08-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
After placing a freeze on a government issued check, BOA sent a notice saying they would pay all fees and overdrafts incurred during the freeze. They then went in my account and changed my payment date on my car payment. It was made on XX/XX/23 to be paid XX/XX/23. The freeze did not allow me to cash any checks. Causing me to miss a payment.
Frequently Asked Questions
What is Complaint #7355970 about?
Complaint #7355970 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Unexpected or other fees. It was received by the CFPB on 2023-08-05T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.