Credit reporting, credit repair services, or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #7342860
Complaint Overview
Complaint ID: 7342860
Company: Bank Of America, National Association
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Problem with personal statement of dispute
State: Delaware
ZIP Code: 19805
Date Received: 2023-08-02T12:00:00-05:00
Date Sent to Company: 2023-08-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hi my name is XXXX XXXX I was searching to buy a home and I came across Bank of America I was connected with a loan officer by the name of XXXX XXXX XXXX. XXXX was giving me information that I need to gather together for the bank to approve me for a loan once I got approved for the loan I started shopping for homes i got a home inspection pay for appraisal and also lost out on mortgage agreement twice because of XXXX XXXX 's lack of professionalism and responding on time and XXXX was not handing paperwork in on time emails reaching out to my realtor also not reaching out to the underwriter and the person of the property therefore I lost out on {$2000.00} Mr.Handy may take 4 day 's to even a week to respond back to all party 's involved in this process XXXX XXXX would also tell myself my realtor the underwriter and the person associated with the property that he does not do work after XXXX but XXXX XXXX was sent emails about XXXX in the evening stating documents that he needed and what those documents were presented to him he was still take days to even respond back i truly believe that I was discriminated against this is why I have lost out on a home that I've tried to invest money into.
Frequently Asked Questions
What is Complaint #7342860 about?
Complaint #7342860 was filed against Bank Of America, National Association regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2023-08-02T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.