Checking or savings account -- Opening an account -- Complaint #7342253
Complaint Overview
Complaint ID: 7342253
Company: Citibank, N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: Nevada
ZIP Code: 89103
Date Received: 2023-08-02T12:00:00-05:00
Date Sent to Company: 2023-08-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Citibank has sent repeated checking account invitations to a person who has never lived at my home, XXXX XXXX, whose address is XXXX XXXX XXXX XXXX XXXX, NOT XXXX XXXX, which is MY address. All previous correction attempts have been ignored, & I have no knowledge of this person. The enclosed uploaded documents show incorrect address AND a XXXX search proving his voter registration with XXXX XXXX Immediately correct the issue as I am considering legal action for this harassment.
Frequently Asked Questions
What is Complaint #7342253 about?
Complaint #7342253 was filed against Citibank, N.A. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-08-02T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.