Credit card or prepaid card -- Closing your account -- Complaint #7323410
Complaint Overview
Complaint ID: 7323410
Company: United Services Automobile Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: North Carolina
ZIP Code: 28216
Date Received: 2023-07-29T12:00:00-05:00
Date Sent to Company: 2023-07-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Company never sent the requested documents validating the debt ( original contract with legible signatures ). Account closed with inaccurate information. XXXX 's terms and conditions for this account doesn't meet XXXX XXXX compliance requirements for credit reporting. Company failed to give proper notice of right to dispute. Notice to agent is notice to principal. Company is negatively harming my consumer credit report.
Frequently Asked Questions
What is Complaint #7323410 about?
Complaint #7323410 was filed against United Services Automobile Association regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2023-07-29T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.