Checking or savings account -- Managing an account -- Complaint #7316315
Complaint Overview
Complaint ID: 7316315
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: California
ZIP Code: 94112
Date Received: 2023-07-27T12:00:00-05:00
Date Sent to Company: 2023-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
XX/XX/23 deposited check from the XXXX XXXX XXXX in the amount of {$4000.00} and was told funds available 24 hours later. The checked cleared on XX/XX/23 to Bank of America. As of XX/XX/23, BOA has placed a hold on the check to clear on XX/XX/23 with proof of the check provided to me from the XXXX XXXX XXXX shown to XXXX XXXX, Manager, BOA at the XXXX XXXX, XXXX, CA. XXXX XXXX could not offer a logical explanation of why there is a hold on the check until XX/XX/23. Three visits to XXXX XXXX ; three visits to the XXXX XXXX XXXX with no resolve. Both managers were getting paid ; the depositor, me, and attorney not getting with 3-4 of my time. Check deposited in my checking account immediately and a minimum of {$500.00} for time.
Frequently Asked Questions
What is Complaint #7316315 about?
Complaint #7316315 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-27T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.