Checking or savings account -- Managing an account -- Complaint #7310032
Complaint Overview
Complaint ID: 7310032
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Fee problem
State: Florida
ZIP Code: 32065
Date Received: 2023-07-26T12:00:00-05:00
Date Sent to Company: 2023-07-26T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am so disgusted with this bank and lack of follow up! I flied a compliant nearly a week ago - I never received a call addressing my concerns, just an email acknowledging it! I have called and left messages for the contact XXXX XXXX- who still has not called me back at all! My account still remains with a negative balance. I do not carry negative balance and it is not my fault the account went into default! I had made a request for funds to be deposited into my account on the XXXX of this month which was plenty time for it to go through. I never had an issue before with transferring money so this is a banking error. I am starting to think I need to move my money from this bank- seems like service isn't something provided to all clients unless you got millions in your account. This should have already been cleared up by now. This was a system issue as the system failed to even transfer the money at the scheduled time.
Frequently Asked Questions
What is Complaint #7310032 about?
Complaint #7310032 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-26T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.