Checking or savings account -- Managing an account -- Complaint #7309586
Complaint Overview
Complaint ID: 7309586
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: XXXXX
Date Received: 2023-07-26T12:00:00-05:00
Date Sent to Company: 2023-07-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The nature of the problem is that I made a cash and check deposit yesterday, ( see images ), and the check for {$30.00} cleared into another account. The other account is really my real account with Bank of America, account ending in XXXX. So, I'm currently placing cash, and other transactions on either a closed account or somebody else 's. Purhaps just a fictitious fraudulent account that does not allow me to view " any '' of my cash or check deposits.. In the past, I could see all my deposits, not now. I'm totally being blocked from my real account thar I opened with BoA Employee XXXX XXXX at XXXX, FL on XX/XX/2022. The {$30.00} has not been placed into this account I have access to. I was never informed about any of this being done to me. Now I understand why I never received the {$6000.00} disbursement last month from the XXXX XXXXXXXX XXXX.
Frequently Asked Questions
What is Complaint #7309586 about?
Complaint #7309586 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-26T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.