Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #7298619
Complaint Overview
Complaint ID: 7298619
Company: U.S. Bancorp
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Confusing or missing disclosures
State: Florida
ZIP Code: 33771
Date Received: 2023-07-24T12:00:00-05:00
Date Sent to Company: 2023-07-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My mother passed away in XX/XX/2023 and left me this IRA. An IRA that US Bank will not transfer to XXXX XXXX after many attempts to provide all necessary information and paperwork. Now I am being passed around to others who keep requiring more information. I have settled my mother 's other financial matters with no difficulty. U S Bank won't release the funds. I am a XXXXXXXX XXXX citizen with immediate medical issues and this matter has caused my medical conditions to flair up. I am at a loss as to what to do. My fiancee XXXX had tried to help to no avail. Please get US Bank to settle the large amount of money that belongs to me now. Thank you for your time in settling this financial situation. Regards, XXXX XXXX
Frequently Asked Questions
What is Complaint #7298619 about?
Complaint #7298619 was filed against U.S. Bancorp regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2023-07-24T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.