Payday loan, title loan, or personal loan -- Getting the loan -- Complaint #7282082

Complaint Overview

Complaint ID: 7282082

Company: Lendingusa

Product: Payday loan, title loan, or personal loan

Sub-Product: Installment loan

Issue: Getting the loan

State: Colorado

ZIP Code: XXXXX

Date Received: 2023-07-20T12:00:00-05:00

Date Sent to Company: 2023-07-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

Received an email regarding Adverse Action from Lending USA regarding a debt consolidation loan application that I did not submit. When contacting Lending USA to report potential ID theft or fraud, non-English speaking representatives would do nothing but refer me to the FTC. They also admitted that they did not have a Security Compliance Officer as required by law. They promised a call back by a " supervisor '' in 10-20 minutes which did not occur. They also refused to remove my personal information from their database for " 480 days. ''

Frequently Asked Questions

What is Complaint #7282082 about?

Complaint #7282082 was filed against Lendingusa regarding Payday loan, title loan, or personal loan specifically about Getting the loan. It was received by the CFPB on 2023-07-20T12:00:00-05:00.

How did Lendingusa respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Lendingusa?

Yes, visit the Lendingusa company profile at readthecomplaint.com/company/lendingusa to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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