Checking or savings account -- Closing an account -- Complaint #7275758
Complaint Overview
Complaint ID: 7275758
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New York
ZIP Code: 11566
Date Received: 2023-07-19T12:00:00-05:00
Date Sent to Company: 2023-07-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received 7 letters by mail from Chase bank ( one for each of the accounts I had with them ) informing me they have made a decision to close all of my accounts " because of unexpected activity on this or another Chase account ''. I called to inquire as to why as I was shocked to receive such correspondence as I've never even had a fraud alert with them. All 5 of the representatives spoken to could not provide me a reason as to WHY they were shutting down my accounts, which also included a checking account, 3 savings accounts, a debit card, a credit card, a traditional retirement account and a ROTH retirement account. Total assets {$160000.00}. I even went into my local Chase bank and no one could give me an explanation. I have always kept my accounts current, paid my credit cards on time, ( I've never been reported as late to the credit bureaus ) and have never filed any fraud charges with Chase. I have been a customer in good standing for over 20 years. They also closed my kids ' accounts who are all tied to my account. Finally spoke to financial services who advised me that Chase " does this all the time, as they sweep accounts and report them as SARS as they receive incentive bonuses from the government and they target small accounts because they don't really want to manage them anyway and only want large, corporate accounts ''. I feel I am the victim of discrimination. I want an investigation opened immediately and am ready to file legal charges against Chase.
Frequently Asked Questions
What is Complaint #7275758 about?
Complaint #7275758 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-07-19T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.