Credit card or prepaid card -- Other features, terms, or problems -- Complaint #7265655
Complaint Overview
Complaint ID: 7265655
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with rewards from credit card
State: Pennsylvania
ZIP Code: 152XX
Date Received: 2023-07-17T12:00:00-05:00
Date Sent to Company: 2023-07-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I opened a credit card account with Bank of America with the promise of a {$300.00} credit reward if I spend {$3000.00} in the first XXXX On XX/XX/XXXX I called BOA to check the balance and was told an additional {$350.00} was needed to reach {$3000.00} On XX/XX/XXXX I added an additional {$210.00} XXXX XXXX and {$140.00} XXXX XXXX for a total of {$350.00} On XX/XX/XXXX I was refused the {$300.00} credit by Bank of America
Frequently Asked Questions
What is Complaint #7265655 about?
Complaint #7265655 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-07-17T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.