Checking or savings account -- Managing an account -- Complaint #7254169
Complaint Overview
Complaint ID: 7254169
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: Michigan
ZIP Code: 48126
Date Received: 2023-07-14T12:00:00-05:00
Date Sent to Company: 2023-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So on XX/XX/XXXX of 2023 I had in my account {$2000.00}. I sent them overseas through XXXX the person received the money and got it but I noticed on my account three days later that my account has XXXX and so I was from where did I get this money? It turned out they are charging me {$2000.00}. They also send it to Collection so I can pay it without my permission without me knowing without me knowing anything to be honest I was just so shocked how this bank treats customers because I dont know whats going on. I dont know these charges. How are they going? How is what? whats happening? This Bank drove me crazy, that I opened a new account with a different bank I couldnt handle the stress because of the fees and I didnt know how was the money out and back into my account and then with a minus and then it was not clear it was not clear at all.
Frequently Asked Questions
What is Complaint #7254169 about?
Complaint #7254169 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-14T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.