Checking or savings account -- Closing an account -- Complaint #7232254
Complaint Overview
Complaint ID: 7232254
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: California
ZIP Code: 96001
Date Received: 2023-07-10T12:00:00-05:00
Date Sent to Company: 2023-07-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
For around 17 months I've been dealing with bank of america after they closed my account they can't seem to get anything right sending my remaining fund to me in a form of a check they sent to the wrong address once and got still can't get anyone to get anything my second time writing a compliment to them the first was no help at all some lady from boa name XXXX XXXX gave me the runaround tells me to sign some papers take to the bank and get it notarized first I have no way of printing this papers I have no i.d but a Pic of it on my phone let alone gave transportation to get there by the time I finally made it there the banker had no clue what I was talking about the XXXX the XXXXfrpm boa tells me I'm too late I just want my check sent to me get this all behind me
Frequently Asked Questions
What is Complaint #7232254 about?
Complaint #7232254 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-07-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.