Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7210049
Complaint Overview
Complaint ID: 7210049
Company: Xoom Corporation
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Fraud or scam
State: New Jersey
ZIP Code: 079XX
Date Received: 2023-07-05T12:00:00-05:00
Date Sent to Company: 2023-08-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XOOM money transfer, a XXXX XXXX service ( head quaters in california ) has stolen money amounting to XXXX XXXX dollars from my checking account XXXX XXXX I have all proofs of money transactions that has been created by XOOM money transfer. The customer abused me and threatened me when i asked for my money and denied my claim. My bank account has been compromised and i had to start a new account in XXXX XXXX I am please asking please help me. I am a XXXX citizen without a job. I have substantial proof that XOOM has stolen money. Please call me XXXX. This money is to be paid for my daughters tuition. please help. Best wishes
Frequently Asked Questions
What is Complaint #7210049 about?
Complaint #7210049 was filed against Xoom Corporation regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-07-05T12:00:00-05:00.
How did Xoom Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Xoom Corporation?
Yes, visit the Xoom Corporation company profile at readthecomplaint.com/company/xoom-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.