Checking or savings account -- Closing an account -- Complaint #7183026
Complaint Overview
Complaint ID: 7183026
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Pennsylvania
ZIP Code: 17036
Date Received: 2023-06-28T12:00:00-05:00
Date Sent to Company: 2023-06-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Hello, today I recevied a suspicious debit card from a mailer claiming to be Bank of America with advice to call a number to activate the card. I do not have any bank of america accounts or loans. I tried contacting both a boa a branch and fraud number. I can not get assistance as the demand my ssn or account number. I am not giving them my ssn as that is the same information the fraudsters require. Without a ssn or account number, I can not speak to a human being at boa. I can not get by the recording!! Help please!!
Frequently Asked Questions
What is Complaint #7183026 about?
Complaint #7183026 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-06-28T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.