Credit card or prepaid card -- Fees or interest -- Complaint #7170558
Complaint Overview
Complaint ID: 7170558
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: New Mexico
ZIP Code: 87111
Date Received: 2023-06-26T12:00:00-05:00
Date Sent to Company: 2023-06-26T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I canceled my account in early XXXX because I saw the annual fee had posted and didn't use the card. I received a statement on XX/XX/XXXX with a balance of {$96.00} - the annual fee plus interest. I haven't used the card in months and canceled right after the fee posted. BOA said they would send me a check, but I'm unsure what the amount of the check will be or when I'll even receive it. I also have to spend my own money out of pocket since the statement is due on XX/XX/XXXX.
Frequently Asked Questions
What is Complaint #7170558 about?
Complaint #7170558 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2023-06-26T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.