Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7162691
Complaint Overview
Complaint ID: 7162691
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Massachusetts
ZIP Code: 02446
Date Received: 2023-06-24T12:00:00-05:00
Date Sent to Company: 2023-06-24T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was selling a dresser on XXXX XXXX and a buyer with the name XXXX XXXX XXXX contacted me for this. There was no reason for suspicion at first, we discussed when he can pick it up and then he asked me for my XXXX email account so that he can transfer the amount ( {$75.00} ). Shortly after, I received a strange email from XXXX. While this was unusual, there were no signs of phishing, so I trusted it. It had asked me to have the buyer send me {$400.00} so that I can raise my limit to a business account. The buyer called me and said he would do so and trusted me to repay him that amount immediately. And so I did to the email account- XXXX and name XXXX XXXX XXXX XXXX After this, I received a confirmation from XXXX again. I realized later that I typically receive confirmation of such transactions from my bank and I had not, which is why I started to suspect this. XXXX emailed me again to send {$600.00} more, which I did not send since it was all too suspicious. I searched it up and read about similar scams others had fallen victim to. I called Bank of America immediately to report this and get the charge disputed. I am currently waiting on the claim to be filed.
Frequently Asked Questions
What is Complaint #7162691 about?
Complaint #7162691 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-06-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.