Checking or savings account -- Managing an account -- Complaint #7150527

Complaint Overview

Complaint ID: 7150527

Company: Citibank, N.A.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Pennsylvania

ZIP Code: 19140

Date Received: 2023-06-21T12:00:00-05:00

Date Sent to Company: 2023-06-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Account was closed XXXX, account closed was not going to receive any type of deposits but bank still accepted ssi check and my job check. Now they dont want to give me my money

Frequently Asked Questions

What is Complaint #7150527 about?

Complaint #7150527 was filed against Citibank, N.A. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-06-21T12:00:00-05:00.

How did Citibank, N.A. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Citibank, N.A.?

Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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