Checking or savings account -- Opening an account -- Complaint #7131952
Complaint Overview
Complaint ID: 7131952
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: California
ZIP Code: 95991
Date Received: 2023-06-17T12:00:00-05:00
Date Sent to Company: 2023-06-17T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/XXXX I received an offer to open a business checking account and if I followed the terms of the promotion I would receive a XXXX deposit into the account which did not happen the term were open an account by XX/XX/XXXX and deposit XXXX into the account within in 30 days of opening the account and maintain that. Balance during the maintained period I would receive the funds 1. Make {$20.00} in qualifying deposit within 30 days of account opening I opened account on XX/XX/XXXX and made deposit on XX/XX/XXXX 2.maintain the balance during the maintenance period 3.the maintenance person begins 31 days after account is open XX/XX/XXXX and ends 60 days after account is open 4 make qualifying deposit into account business advantage relationship banking or business advantage fundamentals banking by XX/XX/XXXX my account is business advantage fundamentals. 5 the maintenance period begins 31 calendar days after account opening and ends 90 calendar days after account opening. I opened the account on XX/XX/XXXX 31 days would be XX/XX/XXXX and then would end XX/XX/XXXX. And after fulfilling the required daily amount on {$20.00} in deposits. I still have not received the {$500.00} credit from Bank of America. I called and spoke to rep XXXX with BofA XX/XX/XXXX he advised to go to financial center which I did. I made contact withXXXX XXXX and gave he a copy of the email she said she would have it researched and there was nothing she could do because I set this promotion up online and as of XX/XX/XXXX I still have not received the credit.
Frequently Asked Questions
What is Complaint #7131952 about?
Complaint #7131952 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-06-17T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.