Credit card or prepaid card -- Fees or interest -- Complaint #7131661
Complaint Overview
Complaint ID: 7131661
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: New Jersey
ZIP Code: 07002
Date Received: 2023-06-17T12:00:00-05:00
Date Sent to Company: 2023-06-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received my statement I pay the amount in full before the due date my payment was due XX/XX/2023 I pay the full amount in the bank on Saturday XX/XX/2023 on XX/XX/2023 I received my statement thinking that I was going to have a XXXX balance come to see my statement had a balance of {$16.00} interest they are charging me after the fact of me paying my balance in full I call the credit card company to try to resolve the situation but they said that they couldn't do nothing for me and that I had to pay the {$16.00} interest which I think that's very unfair knowing that I went to bank before my due and to charge me after the fact its very unfair I was so frustrated that I decided to cancel the credit card I will no longer be dealing with chase!!!!
Frequently Asked Questions
What is Complaint #7131661 about?
Complaint #7131661 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2023-06-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.