Mortgage -- Trouble during payment process -- Complaint #7112789
Complaint Overview
Complaint ID: 7112789
Company: Axos Financial, INC.
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Trouble during payment process
State: California
ZIP Code: 91316
Date Received: 2023-06-13T12:00:00-05:00
Date Sent to Company: 2023-07-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a lone with access bank for XXXX years, Never been late, we send a check in and it bounced because of issues we had the money at, there was plenty money at the bank. The access bank supposed to redeposit check but they never did, they waited 3 months then they send us the registered mail saying we are in the pre foreclosure mood and instead of XXXX, XXXX they want XXXX dollars, they never gave us prior notices that they want to play all this games and they pushed us to 18.1 % interest rate. Do not know what to do desperately need government regulation help to dial with this criminals.
Frequently Asked Questions
What is Complaint #7112789 about?
Complaint #7112789 was filed against Axos Financial, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-06-13T12:00:00-05:00.
How did Axos Financial, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Axos Financial, INC.?
Yes, visit the Axos Financial, INC. company profile at readthecomplaint.com/company/axos-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.