Credit card or prepaid card -- Unexpected or other fees -- Complaint #7107494
Complaint Overview
Complaint ID: 7107494
Company: Securus J Holdings, LLC
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Unexpected or other fees
State: New Hampshire
ZIP Code: XXXXX
Date Received: 2023-06-12T12:00:00-05:00
Date Sent to Company: 2023-06-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was sent a check for XXXX dollars. They took my money while I was locked up to me it's not just about the XXXX dollars and now they want to tell me it's just XXXX they took way more than that from me. My dad was sending XXXX of dollars and they just keep Taking that's why I didn't cash the XXXX dollar Chek. I plan on getting a lawyer and seeing them. For future reference when you take XXXX dollar from an inmate to them at the time it could be equal to a XXXX.
Frequently Asked Questions
What is Complaint #7107494 about?
Complaint #7107494 was filed against Securus J Holdings, LLC regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2023-06-12T12:00:00-05:00.
How did Securus J Holdings, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Securus J Holdings, LLC?
Yes, visit the Securus J Holdings, LLC company profile at readthecomplaint.com/company/securus-j-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.