Checking or savings account -- Managing an account -- Complaint #7059688
Complaint Overview
Complaint ID: 7059688
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Ohio
ZIP Code: 43607
Date Received: 2023-06-01T12:00:00-05:00
Date Sent to Company: 2023-06-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase Bank scammed me out of my atm deposit!! I deposited {$230.00} but the atm took XXXX & gave me back {$110.00} and told me to call XXXX ( XXXX ) XXXX to see if my deposits goes through which it didnt do I gave them a call & they goes to tell me I will get my money in 10 business days which is absurd! I was depositing money in my account to pay a bill that was charged to my card but since chase took half my money with no problem my account isnt sitting negative $ XXXX dollars!!! They are simply going charge me a {$35.00} or more overdraft fee on purpose because this is the malicious practices that they do & This isnt the first time this has happened! They didnt care that I had an bill to pay & that it would be been paid if their atm didnt eat my money!! Im sick of chase & their malicious practices they need to be stopped! Last time this happend I had my money back within 2 hours & thats what I was told yesterday once I spoke to someone but I wake up today and my account still negative?? They guy tells me today I have to wait 10 days! So what is it 2hrs or 10 days??? They dont even know! This is sick!
Frequently Asked Questions
What is Complaint #7059688 about?
Complaint #7059688 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-06-01T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.