Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #7039220
Complaint Overview
Complaint ID: 7039220
Company: Citibank, N.A.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 92782
Date Received: 2023-05-28T12:00:00-05:00
Date Sent to Company: 2023-05-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
1. CITIBANK purposely harassed the card holder from XXXX for the charges disputed by the card holder even it knew what it did was wrong from the beginning! 2. CITIBANK hired several collection agencies to do the same things, several collection agencies backed out after they got the disputing reasons card holder provided. 3. CITIBANK executive responding unit : reversed black and white at and fact twice in their letters to the card holder. 4. CITIBANK in XXXX again hired XXXX XXXX XXXX XXXX XXXX as its another try : filed civic case against the card holder. 5. XXXX XXXX XXXX, XXXX requested the dismissal the case on XX/XX/XXXX just days before the trial date of XX/XX/XXXX, WHY! 6. Card holder faxed a request ( 98 pages ) to CITIBANK disputing dept at XXXX and XXXX XXXX XXXX at XXXX, XXXX on XX/XX/XXXX, NO RESPONSE from either of these two, WHY! 7. Card holder reserves the right for further legal actions against CITIBANK.
Frequently Asked Questions
What is Complaint #7039220 about?
Complaint #7039220 was filed against Citibank, N.A. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-05-28T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.