Credit card or prepaid card -- Getting a credit card -- Complaint #7025273
Complaint Overview
Complaint ID: 7025273
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Rhode Island
ZIP Code: 028XX
Date Received: 2023-05-24T12:00:00-05:00
Date Sent to Company: 2023-05-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I now realize Synchrony Bank is an enabler of fraud. Several months ago I contacted them about trying to open a card in my name that I did not apply for. I told them that their conduct was deceptive and fraudulent. The person on the phone LAUGHED at me when I said I would report them to you. Months later, I found that my credit score had dropped 25 % from excellent to poor because someone was able to open a credit card with them in my name with only my name and social security number. I have since learned that Synchrony is a habitual repeat offender of this type of conduct.
Frequently Asked Questions
What is Complaint #7025273 about?
Complaint #7025273 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-05-24T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.