Checking or savings account -- Managing an account -- Complaint #7024753
Complaint Overview
Complaint ID: 7024753
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Florida
ZIP Code: 322XX
Date Received: 2023-05-24T12:00:00-05:00
Date Sent to Company: 2023-05-24T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Some one got access to my account and also made a card to use at ATM they also had my pen # .When I checked my account I saw the appending amounts I call the bank and told them it wasn't me. A few days later I looked at my account and they had okay the amounts. I put in a fraud complaint and they turned it down stating it was authorized. I call them as I saw the amounts on my account when they were pending to let then know I did not do it and they still let it go thur. Who every the person was they did it in New York and I live In XXXX. I call the bank as soon as I saw the pending amounts and they still let it go thur.
Frequently Asked Questions
What is Complaint #7024753 about?
Complaint #7024753 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-05-24T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.