Mortgage -- Trouble during payment process -- Complaint #7012526
Complaint Overview
Complaint ID: 7012526
Company: Select Portfolio Servicing, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Texas
ZIP Code: XXXXX
Date Received: 2023-05-22T12:00:00-05:00
Date Sent to Company: 2023-05-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
MY ESCROW ACCOUNT IS ALWAYS AT A LOSS WHICH INCREASE MY MORTGAGE PAYMENTS. I CALL TO FIND OUT WHY AND THEY TELL ME THAT MY TAXES INCREASE, I ASK SO MY TAXES ARE INCLUDED IN MY PAYMENT EVERY YEAR WHY IS MY ESCROW ACCOUNT AT A LOSS? I CANT GET A CORRECT ANSWER FROM SELECT PORTFOLIO SERVICES. THAT IS THE NAME OF THE COMPANY I SENT MY PAYMENTS TOO. IF I COULD GET SOME HELP AND INTO FINDING WHY IS MY ESCROW ACCOUNT AT A LOSS FOR THE LAST 5 YEARS WOULD APPRECIATED. DO YOU THINK I SHOULD GET A MORTGAGE LAWYER? THANK YOU XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX
Frequently Asked Questions
What is Complaint #7012526 about?
Complaint #7012526 was filed against Select Portfolio Servicing, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-05-22T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.