Checking or savings account -- Managing an account -- Complaint #6946883
Complaint Overview
Complaint ID: 6946883
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 93306
Date Received: 2023-05-06T12:00:00-05:00
Date Sent to Company: 2023-05-06T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2023. I was not able to get direct deposit from my job because of the issue with XXXX XXXX XXXX. So I had to go to the bank to cash my check ( {$1500.00} ) and the teller stated I was unable to cash it and I still had the option of depositing it. After depositing it the teller stated there was a hold on the check up until XX/XX/XXXX. Now I cant access any of the money. I live paycheck to paycheck and have bills that need to pay. Fortunately I have savings but shouldnt have to use it because of the hold Chase put in my account.
Frequently Asked Questions
What is Complaint #6946883 about?
Complaint #6946883 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-05-06T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.