Mortgage -- Trouble during payment process -- Complaint #6928399
Complaint Overview
Complaint ID: 6928399
Company: Select Portfolio Servicing, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: North Carolina
ZIP Code: 28412
Date Received: 2023-05-03T12:00:00-05:00
Date Sent to Company: 2023-05-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My mortgage payment went up on XX/XX/23 from roughly {$1100.00} to {$1400.00}. They stated that this is due to my escrow being short. My escrow account is {$600.00} short. My mortgage without escrow is {$700.00}. They have increased my escrow from {$400.00} to {$730.00}. My annual taxes and insurance for my escrow is {$4900.00}. The escrow monthly increase would be a total of {$8800.00} for the year.
Frequently Asked Questions
What is Complaint #6928399 about?
Complaint #6928399 was filed against Select Portfolio Servicing, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-05-03T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.