Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #6906046
Complaint Overview
Complaint ID: 6906046
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Delaware
ZIP Code: XXXXX
Date Received: 2023-04-28T12:00:00-05:00
Date Sent to Company: 2023-04-28T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
This is a business card for which I have had disputed charges for either the purchase or disputes made of property damages. This is a corporate card, I have made many calls to Bank of America and now after hours of a phone conversation, they inform me that I can not get a list of the disputed charge and claim numbers of those disputed charges from XXXX XXXX XXXX to present. What Bank of America does if you do if you dispute a charge is they still pay the vendor instead of withholding payment as the consumer card does and after 90 days if the merchant does not respond to the dispute, they just don't charge you. Account number : last 4 digits XXXX I believe BOA is not returning the money to XXXX XXXX, XXXX but creating a deceptive practice of fraud against the consumer I will file a complaint with the Attorney General 's Office since I have the proof of Deceptive Practices.
Frequently Asked Questions
What is Complaint #6906046 about?
Complaint #6906046 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-04-28T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.