Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6904774
Complaint Overview
Complaint ID: 6904774
Company: Synchrony Financial
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 77584
Date Received: 2023-04-28T12:00:00-05:00
Date Sent to Company: 2023-04-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I contacted XXXX and Synchrony Bank/Care Credit because on my credit report Im showed as an authorized user on XXXX with a balance that is showing at XXXX %. I dont have said account. I have contacted them numerous times. Care Credit says they have no record with the account attached to my name. That they are happy to clear it up with XXXX immediately. I need this to deleted off my report immediately.
Frequently Asked Questions
What is Complaint #6904774 about?
Complaint #6904774 was filed against Synchrony Financial regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-04-28T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.