Checking or savings account -- Opening an account -- Complaint #6884269
Complaint Overview
Complaint ID: 6884269
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Virginia
ZIP Code: 224XX
Date Received: 2023-04-24T12:00:00-05:00
Date Sent to Company: 2023-04-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Someone has tried opening a checking account with Bank of America three times in the last 6 months. They are using my name and email. I keep getting emails wanting to confirm my email address. I then do receive a follow up email saying account has been denied. I am getting tired of having to call every time. I need my name and email address blocked or flagged so this doesn't keep happening. I already have a credit freeze enabled through XXXX, but apparently these bank account openings are getting by that Freeze??? Last date was XX/XX/XXXXXXXX Others happened in XXXX XXXX
Frequently Asked Questions
What is Complaint #6884269 about?
Complaint #6884269 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-04-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.