Debt collection -- Attempts to collect debt not owed -- Complaint #6883508
Complaint Overview
Complaint ID: 6883508
Company: Bank Of America, National Association
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: 77043
Date Received: 2023-04-24T12:00:00-05:00
Date Sent to Company: 2023-04-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I wrote to Bank of America in XXXX and XX/XX/XXXX in regards to an accoun that they show as a " Charge-off. '' ( See attached letters ) I asked them to provide me with information of the alleged outstanding amount along with charge and payment history on this account. In return, they sent my a " One Paragraph '' letter with no identifying information as to determine if this outstanding amount belonged to me. ( See attached letters ) Nothing other than the same letter with different dates was ever sent to me based on my request.
Frequently Asked Questions
What is Complaint #6883508 about?
Complaint #6883508 was filed against Bank Of America, National Association regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-04-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.