Credit card or prepaid card -- Struggling to pay your bill -- Complaint #6878589

Complaint Overview

Complaint ID: 6878589

Company: Portfolio Recovery Associates, LLC

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Struggling to pay your bill

Sub-Issue: Credit card company won't work with you while you're going through financial hardship

State: Indiana

ZIP Code: 46628

Date Received: 2023-04-23T12:00:00-05:00

Date Sent to Company: 2023-04-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX. ) Credit CardXXXX XXXXXXXX XXXX Open Acct XXXX XX/XX/XXXX. 3 yrs-4 mo. Balance- {$1000.00}. XXXX. ) Credit CardXXXX XXXX XXXX XXXX XXXX XXXX XXXX Acct XXXX Open- XX/XX/XXXX. 2yrs- 4 mo. Balance {$1000.00}. XXXX. ) Credit Card XXXX. ) XXXX XXXX XXXX XXXX XXXX Open XXXX 2yrs- 4 mo. Balance- {$1000.00} These cards are all on my Credit Report from Portfolio Recovery A. Single and getting XXXX and off work struggling to pay and they wouldnt work with me and too many late fees.

Frequently Asked Questions

What is Complaint #6878589 about?

Complaint #6878589 was filed against Portfolio Recovery Associates, LLC regarding Credit card or prepaid card specifically about Struggling to pay your bill. It was received by the CFPB on 2023-04-23T12:00:00-05:00.

How did Portfolio Recovery Associates, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Portfolio Recovery Associates, LLC?

Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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