Debt collection -- Took or threatened to take negative or legal action -- Complaint #6873324
Complaint Overview
Complaint ID: 6873324
Company: Citibank, N.A.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened to sue you for very old debt
State: Illinois
ZIP Code: 60169
Date Received: 2023-04-21T12:00:00-05:00
Date Sent to Company: 2023-04-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Got a call from a process sever that they have tried to serve me. XXXX XXXX as a number to call XXXX XXXX XXXX. Called and the gentleman rambled off all of my personal info ; social, XXXX, phone and an old address. Said that I owe a debt to Citi for $ XXXX from 2006 and that they are going to sue me for the money and put a lien on my vehicle, which he then gave the year l, make and model and last 5 of my VIN and for committing fraud by not paying. He refused to give me the law firms address and web sent and demanded I pay over the phone right then. Called Citi and they verified I have no debt and that they use in house to collect. Process server called my brother in law the next day and left same message, after speaking to me on my phone. I called and asked them to stop calling any numbers they have and the gentleman at XXXX l, XXXX XXXX, told me he would keep calling me whenever he wanted and that its illegal to not pay your bills.
Frequently Asked Questions
What is Complaint #6873324 about?
Complaint #6873324 was filed against Citibank, N.A. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2023-04-21T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.