Checking or savings account -- Managing an account -- Complaint #6864343
Complaint Overview
Complaint ID: 6864343
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 33009
Date Received: 2023-04-19T12:00:00-05:00
Date Sent to Company: 2023-04-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My BOA bank card was blocked on XX/XX/2022. The balance in the account was around XXXX XXXX dollars. Before the card was blocked, many people had transferred money to my BOA account, and all transactions were normal. There were about 50 transactions totaling XXXX XXXX dollars. BOA bank blocked my account and sent me an email without explaining why my bank account was blocked. We took many actions, such as calling BOA bank to unlock it, but BOA said they needed to audit our account and did not specify how long the audit would take. However, they asked us to call every week for consultation, and we have been calling every week until today, half a year later and then.
Frequently Asked Questions
What is Complaint #6864343 about?
Complaint #6864343 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-19T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.