Credit card or prepaid card -- Unable to get your credit report or credit score -- Complaint #6845072
Complaint Overview
Complaint ID: 6845072
Company: Citibank, N.A.
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: New Mexico
ZIP Code: 87031
Date Received: 2023-04-15T12:00:00-05:00
Date Sent to Company: 2023-04-15T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have had my Home Depot credit card account since 2020. Opened a online credit report service to check my credit score and notice that the credit card account is not being reported into the credit report bureaus. I talked the store about it last year and they said its being reported, but still doesnt appear in my credit reports.
Frequently Asked Questions
What is Complaint #6845072 about?
Complaint #6845072 was filed against Citibank, N.A. regarding Credit card or prepaid card specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2023-04-15T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.