Checking or savings account -- Closing an account -- Complaint #6832488
Complaint Overview
Complaint ID: 6832488
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New Jersey
ZIP Code: 07093
Date Received: 2023-04-12T12:00:00-05:00
Date Sent to Company: 2023-04-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I previously maintained an Advantage Plus Banking checking account and an Advantage Savings account with Bank of America, the accounts were opened on XX/XX/2022. On XX/XX/2022, I was trying to request a transfer of funds ( {$10000.00} USD ) from my XXXX XXXX XXXX XXXX US account to the Bank of America account. I am the owner of my XXXX XXXX XXXX XXXX XXXX account, and I had sufficient funds to be transferred when I requested. In addition, I have also successfully linked my XXXX Bank XXXX XXXX US account to the Bank of America account prior to the transfer. However, Bank of America insisted that the above-referenced deposit from XXXX Bank was unauthorized and belonged to a third party, Bank of America claimed it was fraudulent activity and closed my accounts. I have already provided evidences including a letter of proof from XXXX, which confirmed my account ownership and my good standing with the XXXX XXXX XXXX XXXX XXXX bank, along with my XXXX Bank XXXX XXXX US account bank statement with the fund transfer history.
Frequently Asked Questions
What is Complaint #6832488 about?
Complaint #6832488 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-04-12T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.