Checking or savings account -- Opening an account -- Complaint #6812762
Complaint Overview
Complaint ID: 6812762
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Florida
ZIP Code: 342XX
Date Received: 2023-04-08T12:00:00-05:00
Date Sent to Company: 2023-04-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have utilized email address of : XXXX in the past with the business. I do not remember having a credit card product with this business since XXXX. See attached documents, on XX/XX/XXXX the business sent me an email stating " you're enrolled on online and mobile banking ''. I called the business on this date to advise that I did NOT open any credit card or checking account. Oddly, the business sent a follow up survey on XX/XX/XXXX, addressing me as " XXXX '', when in fact my name is : XXXX XXXX.
Frequently Asked Questions
What is Complaint #6812762 about?
Complaint #6812762 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-04-08T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.