Checking or savings account -- Opening an account -- Complaint #6781233
Complaint Overview
Complaint ID: 6781233
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: Florida
ZIP Code: 34667
Date Received: 2023-03-31T12:00:00-05:00
Date Sent to Company: 2023-03-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My name is XXXX XXXX XXXX XXXX : XXXX Address : XXXXXXXX XXXX XXXX XXXX, XXXX , FL XXXX Bank account being closed XXXX Credit card still open : XXXX I have never had a banking relation with any bank and in fact I have a student credit card Opened with this company. For some reason I tried opening a checking account and it was closed 15 min afterwards. Ive tried to open an account again and it wont allow me to it says I can never open a checking or savings with them. This is very sanding because my entire family has a relationship with Chase and I wanted to keep that tradition. I feel discriminated for some reason. This bank is not allowing me to open up a bank account with them and I need to be allowed to be able to open up a bank account so I can proceed as a regular citizen and have a bank account and a relationship with Chase. Im not in XXXX systems or have ever had a relationship with Chase bank or any other bank to cause them to want to not open a checking account or savings account for me.
Frequently Asked Questions
What is Complaint #6781233 about?
Complaint #6781233 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-03-31T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.