Checking or savings account -- Managing an account -- Complaint #6749616
Complaint Overview
Complaint ID: 6749616
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 90016
Date Received: 2023-03-25T12:00:00-05:00
Date Sent to Company: 2023-03-25T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
US Bank notified they were closing my account due to suspicious activity. When they investigated the situation, the fees that were charged were reversed and I was cleared of abuse. But they stated that they were still closing the account. I had to file another claim that was finalized on XX/XX/XXXX it was ruled in my favor but the account has not been closed yet and I still dont have access to my money. Im behind on my payments to my credit card, I want those fees reversed and these derogatory statements removed from my credit. I need my money now. I cant afford to wait anymore.
Frequently Asked Questions
What is Complaint #6749616 about?
Complaint #6749616 was filed against U.S. Bancorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-03-25T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.