Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #6707959
Complaint Overview
Complaint ID: 6707959
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Money was not available when promised
State: California
ZIP Code: 95969
Date Received: 2023-03-16T12:00:00-05:00
Date Sent to Company: 2023-03-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of america said on XX/XX/2023 that my deposite of XXXX $ would have hold placed on it ..they stated in the bank at teller that XXXX $ would be accessable on XX/XX/2023 and rest of XXXX $ would be accessable on XX/XX/2023 but when i checked and asked live chat on my bank app why i cant access my funds they told me now check has hold untill XX/XX/2023 all of it cant be accessed untill then? This check is from a wildfire settlement fund of upwards of XXXX XXXX dollars ... all it takes is 10 minutes by phone to verify my funds..the money is there they r just playing games on me... i need my funds asap i have a kid and we lost all we own in fire we sleep in tent the money needs to be accessable asap so we can get into a house!!
Frequently Asked Questions
What is Complaint #6707959 about?
Complaint #6707959 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2023-03-16T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.