Checking or savings account -- Closing an account -- Complaint #6662342
Complaint Overview
Complaint ID: 6662342
Company: Synchrony Financial
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Wisconsin
ZIP Code: 53211
Date Received: 2023-03-07T12:00:00-05:00
Date Sent to Company: 2023-03-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
XX/XX/23 I called to close account and have the funds ( over XXXX ) wired to another bank. XX/XX/23 they closed the savings account. But as of this date XX/XX/23 have not received any of the funds.
Frequently Asked Questions
What is Complaint #6662342 about?
Complaint #6662342 was filed against Synchrony Financial regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-03-07T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.