Mortgage -- Struggling to pay mortgage -- Complaint #6651153
Complaint Overview
Complaint ID: 6651153
Company: Select Portfolio Servicing, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: California
ZIP Code: 91356
Date Received: 2023-03-05T12:00:00-05:00
Date Sent to Company: 2023-03-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/23, I submitted a request for loan modification. On XX/XX/23, XX/XX/23, and XX/XX/23, I submitted all documents in support of my application. In between and most recently on XX/XX/23, Select Portfolio Servicing, Inc. ( " SPS '' ) sent me incomplete application notice. This notice continues to request documents which are not applicable to me such as proof of pension income or loss and profit statement when I neither have pension or own business as is reflected on my application. SPS is not reviewing my application with reasonable diligence and is intentionally delaying the process so as to avoid having to modify my loan. SPS is intentionally preventing me assuming or assuming and modifying my former late husband 's mortgage on my property. Based thereon, SPS is intentionally interfering with my property rights as successor in interest to the real property located at XXXX XXXX XXXX, XXXX, CA XXXX.
Frequently Asked Questions
What is Complaint #6651153 about?
Complaint #6651153 was filed against Select Portfolio Servicing, INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-03-05T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.