Student loan -- Struggling to repay your loan -- Complaint #6650858
Complaint Overview
Complaint ID: 6650858
Company: Aes/Pheaa
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Can't get other flexible options for repaying your loan
State: Florida
ZIP Code: 32771
Date Received: 2023-03-05T12:00:00-05:00
Date Sent to Company: 2023-03-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Hello, I am not completely sure if this is all Private or Federal or Federal and Private. I first took it out with XXXX XXXX in 1975 for only XXXX ..I made many repayments. It ballooned with interest. You ... the Federal Government, througth the Biden administration gave pauses on repayments and still have till XXXX of this year. That I thought was to be interest free pauses. Today, I received a letter from my lender AES reading that interest has been accumulating and that I owe them that as well. The loan is now inflated to XXXX. Can they do this? What are or were my rights with the Feds? I need some objective guidance at this moment. Thank You. XXXX
Frequently Asked Questions
What is Complaint #6650858 about?
Complaint #6650858 was filed against Aes/Pheaa regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2023-03-05T12:00:00-05:00.
How did Aes/Pheaa respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Aes/Pheaa?
Yes, visit the Aes/Pheaa company profile at readthecomplaint.com/company/aes-pheaa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.