Checking or savings account -- Managing an account -- Complaint #6648636
Complaint Overview
Complaint ID: 6648636
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Connecticut
ZIP Code: 06040
Date Received: 2023-03-04T12:00:00-05:00
Date Sent to Company: 2023-03-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was the victim of fraud due to phishing. {$3500.00} were taken from my account on XX/XX/23, after hacker used XXXX XXXX to pursued me into accessing my account under false pretends. Upon realizing what had happened I went to Bank of America as the funds were processing they did not cancel the transaction and or gave me a temporary credit per E-regulatory laws. I submitted evidence the following day, that these hackers were trying to contact me again and information regarding the calls and links they were text messaging in attempts to continue to defraud me and despite of this Bank of America have continued to be in violation of e-laws.
Frequently Asked Questions
What is Complaint #6648636 about?
Complaint #6648636 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-03-04T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.