Payday loan, title loan, or personal loan -- Getting a line of credit -- Complaint #6641777
Complaint Overview
Complaint ID: 6641777
Company: Rocket Mortgage, LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Getting a line of credit
State: Texas
ZIP Code: 75217
Date Received: 2023-03-02T12:00:00-05:00
Date Sent to Company: 2023-03-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Quicken has been running an advertisement on XXXX since XX/XX/2023 that portrays a home equity line of credit as " borrowing from yourself ''. This is a blatant lie and attempt to defraud consumers by luring them into a predatory loan under false pretenses. The advertisement can be found here : XXXX XXXX XXXXXXXX ( Archive link : XXXX XXXX XXXXXXXX : XXXX ).
Frequently Asked Questions
What is Complaint #6641777 about?
Complaint #6641777 was filed against Rocket Mortgage, LLC regarding Payday loan, title loan, or personal loan specifically about Getting a line of credit. It was received by the CFPB on 2023-03-02T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.