Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6640790

Complaint Overview

Complaint ID: 6640790

Company: Jpmorgan Chase & Co.

Product: Money transfer, virtual currency, or money service

Sub-Product: Virtual currency

Issue: Fraud or scam

State: Michigan

ZIP Code: 48917

Date Received: 2023-03-02T12:00:00-05:00

Date Sent to Company: 2023-03-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have been contacting a guy on XXXX about car parts, he never had anything I needed in the past so we never did any business. I check in with him last week to see if he had wheels I wanted ( I bought a XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX, will send you pictures ), he stated yes. I asked if he would take {$800.00} shipped, he agreed to this. Later he asked about a digital dash, we agreed to {$200.00}. I sent {$1000.00} on the Chase bank website through XXXX. My package was to be here on Saturday. On Saturday I received a text from XXXX XXXX Shipping Logistics ( Now I know this company is fake ) requesting that I pay an additional {$850.00} to insure my package, this money would be fully refunded upon delivery. I told them no and contacted the seller, he said this was all legit and to make the payment. I told him I would absolutely not be paying another dime, I agreed to {$1000.00} shipped. Since then the seller has refused to refund me, he states that its all legal and I need to pay to clear my package. I contacted Chase bank and was flat out told no, they would not reverse the payment.. I pulled up XXXX XXXX XXXX XXXX XXXX XXXX and noticed it was created and managed from XXXX, XXXX after the fact. Secondly, a couple other people commented on this page about the exact scam re the shipping company which I discovered after as well. Any help would be greatly appreciated, Thanks!!! XXXX Name : XXXX XXXX XXXX XXXX XXXXXXXX XXXX or XXXX XXXX XXXX XXXX XXXX Chase XXXX XXXX XXXX XXXX : {$800.00} XXXX : {$200.00} XXXX XXXX XXXX XXXX Tracking # : XXXX XXXX XXXX XXXX? XXXX % XXXX % XXXX % XXXX % XXXX % XXXX & XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX % XXXX & XXXX % XXXX % XXXX & XXXX

Frequently Asked Questions

What is Complaint #6640790 about?

Complaint #6640790 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-03-02T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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