Checking or savings account -- Managing an account -- Complaint #6617810
Complaint Overview
Complaint ID: 6617810
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 33309
Date Received: 2023-02-25T12:00:00-05:00
Date Sent to Company: 2023-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We are a small running business with a great market share and reputation. We recently decided to migrate our processing and banking accounts to chase. We have been treated horribly, our deposits goes on his for weeks including XXXX, we are not able to do business, this is causing delays in our best term which is XXXX hours turnaround, our accounts are going in the minus, they decided from the second transaction that is absolutely and perfectly low risk with every supported document that we are deemed high risk. We have been in business for XXXX years with a close to XXXX revenue a year. We are hurting, chase has our money and we need a solution, I am at a place where I call every department every day for help. No hope. They cancelled without a notice payments for jobs while it's delivering putting us at high risk of not getting paid for many reasons I'm uncertain if this bank has any support for small business as they claim to be. I need someone with decision making power to get us out of this financial slavery they put us in.
Frequently Asked Questions
What is Complaint #6617810 about?
Complaint #6617810 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-25T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.